Frequently Asked Questions
- Who is Life Foods?
Life Foods is an innovative Maui-based company that redefines perceptions about healthy food and challenges the prepared food paradigm with our a Farm-to-Shelf approach. Our approach to food production supports local agriculture, small businesses and provides healthy alternatives to convenience foods. Our line of exceptionally flavorful superfoods-based products are organic, Non-GMO and allergen-free (gluten-free, soy-free and vegan). Our simple, delicious products are good for your body, good for the planet and even better to eat.
- What makes your products so healthy?
We’re glad you asked! Life Foods has chosen super high quality whole foods for all our products. You'll find only beans, gluten-free grains, vegetables, fruits and spices on our ingredients lists– no fillers, gums, starches or preservatives. These whole food ingredients are super delicious and nutrient dense. Each product delivers a multitude of vitamins, minerals and antioxidants to heal, strengthen and protect your body. For a full description and health benefits of all the various ingredients, please click here. To learn more about nutrient density, read our blog post here: Nutrient Density.
- What is the theory behind Farm-to-Shelf and how does Life Foods put it into practice?
Life Foods is based on a Farm-to-Shelf philosophy that supports local agriculture and ensures fresh, delicious foods for our customers. Our systems ensure a short time between sourcing fresh ingredients and arrival on the shelves at stores and restaurants. We believe this approach is key to getting the most nutritional value from our products and allows us to keep our carbon footprint as small as possible. Supporting local farms and small businesses also helps create resilient local economies and creates a very real connection between the consumer and the producer. This connection ensures honesty, integrity and builds healthy relationships between farmers, suppliers, producers and our customers.
Our unique production model includes sourcing ingredients locally and directly from farms as much as possible and creating our products in local kitchens. We focus our sales and marketing efforts on grassroots outreach through farmers markets and in-store demos with local grocery stores and restaurants. Finally, our integrated delivery service enables us to truly control the end-to-end process and experience. Our vision is to replicate the success of our Hawaii model throughout the mainland.
- How do I learn more about your products?
To learn more about our products, check out Life Foods Inc. Look under the ‘shop’ tab, and there you will find a listing of all our products. The tabs will provide you with information about the products, ingredients and nutritional benefits.
- Where can I find the nutritional information on your product?
We’re proud of the nutrition you can find in our products; all the information you’ll need is listed under the individual product tabs. Head to Life Foods Inc, look under the ‘shop’ tab, and there you will find a listing of all our products. For further questions about a specific ingredient, product or sourcing: email us by clicking here.
- What ingredients do you use?
We have chosen a variety of high-quality superfood ingredients for each of our products. You can find our entire ingredient list here, along with information about each individual ingredient. Ingredients are listed for each item and linked for further information.
- I’m allergic to some foods, which Life foods Products can I eat?
Life Foods products are free from the most common allergens including wheat/gluten, corn, soy, egg, dairy, nuts and animal products. If you have any allergy concerns, please view our ingredient list or email us by clicking here.
- How do I review a particular product or recipe?
We love hearing what you think! To review a product, log into your Life Foods account by clicking here. Once logged in, click on the ‘Review’ link on the right hand side. Enter the unique recipe number from the package to access a short survey. Give each product an overall star rating (1-5 stars), answer a few questions and click ‘Done’ to finish sending us your review. We read ALL your reviews. These reviews are shared with the team as feedback, used in our social media and shared with our kitchen to help improve recipes.
- What are Life Points?
Life Points is an easy point system that can be applied to your online orders. Earn points by filling out your profile (don’t worry, we’ll never sell your information!), reviewing our products and earn extra points for tagging us with your recipes on Facebook! (Sorry, online purchases are only available for Maui and Oahu at this time).
- What certifications do you have?
Life Foods is currently certified vegan. Certification for USDA organic status, Non-GMO Verified Project and Celiac Sprue are in progress! (But we promise, everything is organic, Non-GMO and gluten-free in the meantime too!)
- Where do you make your products?
Currently all our products are made at our production kitchen in Wailuku, Maui. Life Foods has offices on Maui and Oahu.
- What are the benefits of fermented foods?
Fermented foods are a cornerstone of healthy eating. Fermentation is a complex biochemical process that improves the longevity, nutrition and flavor of many foods. Fermentation relies on natural (healthy) bacteria present on vegetables to bring about positive changes, including converting vitamins and minerals, producing healthy enzymes and creating beneficial microorganisms known as probiotics. People around the world have used fermented foods for hundreds of years, and you might be surprised to know that some of your favorite foods are fermented: beer, yogurt, kombucha, sourdough bread, sauerkraut, miso and so much more. Fermented foods are the base of many of our products, including our Aloha Tempeh, Aloha Kraut, Aloha Kimchi, Yellow and Noni Ranch Dressing.
- What are probiotics? And what is the advantage of eating “live” foods?
Probiotics are live microorganisms that are beneficial to digestive health. Probiotics are healthy bacteria that live in the intestinal tract (along with some bad bacteria too). A proper balance of good and bad bacteria ensures better digestion, vitamin absorption and elimination. There is emerging evidence that improving the health of your gut can also improve immunity, moods and hormone balance.
- How can I provide general feedback?
By clicking on the “Contact Us” tab on the right-hand sign of your screen or email us by clicking here. You can also contact us on Facebook, Twitter and Instagram and we’ll get back to you as soon as we can.